Responsible Service Gaming

What is a Responsible Gambling Code of Conduct?

A Responsible Gambling Code of Conduct (Code) is a mandatory code of self-governance that augments relevant legislation (the Gambling Regulation Act 2003), regulations, rules, procedures and the Ministerial Directions.

The VCGLR administers Victoria’s gambling legislation by licensing, educating and advising members of the gambling industry and the general public.

The VCGLR works with commercial licence holders and industry peak bodies to enable compliance under the Ministerial Directions with approved Codes. A wide range of those involved in the industry participated in a consultation process with the VCGR to assist in the development of ‘model’ Codes.

A complete list of generic and approved Codes can be downloaded from the Responsible Gambling section of the VCGLR website at www.vcgr.vic.gov.au/responsiblegambling.

Download the Responsible Gambling Code of Conduct PDF:
Responsible Gambling Code of Conduct
Responsible Gambling Self Exclusion Programs

Mercury Code of Conduct (English)
Mercury Code of Conduct (Arabic)
Mercury Code of Conduct (Chinese)
Mercury Code of Conduct (Greek)
Mercury Code of Conduct (Italian)
Mercury Code of Conduct (Vietnamese)

Helpful Websites:
http://www.gamblinghelponline.org.au/
http://www.problemgambling.vic.gov.au/
http://www.gambleaware.vic.gov.au/
https://www.moneysmart.gov.au/